All Cancellations must be in writing or by telephone.
Peak Periods - Christmas bookings (20 December - January 31) & Easter bookings
If cancellations occur then all deposit monies are forfeited and you forfeit the option of the following years booking.
When minimum bookings apply, a handling fee of $50.00 for each extra booking taken to fill the minimum period, will apply.
Shoulder Periods / mid - (midyear school holidays, autumn festival, hot rod and long weekends)
No refunds on deposits for accommodation and sites less than 4 weeks.
Off Peak - All other times.
14 days’ notice must be given for cancellations on accommodation / sites, deposits will be refunded less a handling fee of $50.
If cancellation occurs within the 14 day period deposits will be forfeited.
REFUNDS ARE NOT GIVEN ON PREMATURE CHECKOUTS UNDER ANY CIRCUMSTANCES AT ANY TIME.